Frequently Asked Questions

What payment methods can I use?

We accept all major credit cards, plus Paypal, Apple Pay, Google Pay, Shop Pay, Shop Pay installments and many others.

Can I make changes to my order after it’s been placed?

Due to our fast shipping process, making changes to an order can be difficult. Orders received by noon Central Time are shipped out that day on weekdays.

Please contact us at hello@titanpickleball.com and we will do our best to help you if your order has not yet been shipped.

How do I return items?

Please contact us at hello@titanpickleball.com to set up a return for your item. We will provide you the shipping information.

What is pickleball?

Pickleball, the fastest growing sport in America, is a paddle sport that combines elements of badminton, tennis, and table tennis.

Invented in 1965 on Bainbridge Island,WA, pickleball is played on a smaller version of a tennis court with a paddle and a pickleball, which is similar to a whiffle ball. The paddles are smaller than tennis rackets, and the ball is made of plastic with holes in it.

Pickleball is a relatively easy sport to learn, but challenging to master. And it’s lots of fun!

How many holes does a pickleball have?

Most outdoor pickleball balls have 40 holes and indoor balls
usually have 26. The hole spacing and ball design must be done
so the ball flies straight. A manufacturer's name or logo must be on the outside of the ball.

What is the difference between a pickleball and a whiffle ball?

Pickleballs and whiffle balls are both made of plastic and have holes in them.
However, pickleballs are slightly larger than whiffle balls, and they have a more even distribution of holes. This makes pickleballs fly more
consistently and accurately. Additionally, pickleballs are slightly heavier than whiffle balls, which makes them travel with more velocity.

How big is a pickleball court?

About 1/3 the size of a standard tennis court, a pickleball court
is 20 feet wide and 44 feet long. The net is 36 inches high at the sidelines and 34 inches high at the center, so it's always better to try to hit the ball in the middle of the court.

Do I get much exercise from pickleball?

Yes! Pickleball is a great way to get exercise and have fun! It is a low-impact sport that can be played by people of all ages and fitness levels.

Pickleball is also a social
sport, and is a great way to meet new people.

Before each time you play, however, please make sure to warm up via a variety of stretching exercises. Also, before you play a game, warm up for 5-10 minutes, hitting
practice shots, serves, etc.

How can I become a better pickleball player?

As with anything else, getting better at pickleball requires a lot of practice and time. Practice at least half the time that you play. Work on your footwork, paddle position, strategy and court technique. And most importantly, choose the Titan paddle that's right for you!

What are the differences between Titan pickleball paddles?

Titan Ignite is our beginner paddle. It offers great value with leading edge features such as a smooth contoured head, revolutionary PP core, a durable Toray T700 carbon surface and an innovative unibody design.

Titan Nova is our intermediate paddle. It features a durable woven Kevlar and T700 carbon surface, an unibody design, and a specialized foam injected edge wall and thermoformed design that provides an enlarged sweet spot and a seamless feel from the handle to the face of the paddle.

Titan Pro features a revolutionary duo core, which utilizes the power of Nomex with the reliability and control of polypropylene honeycomb material. Titan Pro's patented construction infuses raw carbon fiber with titanium to amplify the power and eliminate dead spots. The carbon fiber reinforced handle is four times the strength of traditional two piece construction while absorbing vibration for more control and less wear and tear on your elbow.

What length of paddle do I need?

This is a matter of personal preference. Both a long paddle, which gives you more reach, and a standard paddle, which provides a wider surface area, work well for most players.

What's the best way to care for my pickleball paddles?

Paddles are pretty easy to take care of. Keep it clean by wiping it down after each use. If it gets very dirty, wash it with soap and water. Avoid leaving your paddle in direct sunlight or in extremely hot or cold conditions. Consider getting a paddle cover to further protect it. And don't throw it across the court if you miss a shot!

Where are Titan paddles made?

Titan paddles are designed in the US and manufactured in China with the finest materials and proprietary, leading-edge technology. Every paddle undergoes our strict USA-based quality control. Our paddles are also USA Pickleball approved for tournament play.

How long is your paddle warranty?

Every Titan pickleball paddle comes with a one year warranty.

What is your refund policy?

Please check this page for all information regarding refunds.

How can I contact customer support?

For any questions, please contact us.

What is your shipping policy?

All orders received by noon Central time from Monday through Friday will ship that day. All orders received after noon Central time or on weekends will ship the next business day.

What should I wear for pickleball?

Comfortable athletic clothing and court shoes are recommended. Tennis shoes or pickleball shoes provide stability and help prevent injuries.

What materials are your water bottles made from?

Our water bottles are crafted from premium stainless steel and feature triple insulation, with a copper layer nestled between two stainless steel layers.

Are your bottles free from lead and other harmful substances?

Absolutely! Our bottles are lead-free, PFAS-free, and BPA-free.

Can I put my water bottle in the dishwasher?

Yes, you can! Our lids and bottles are dishwasher safe. We recommend placing lids on
the top rack.

How long can your insulated bottles keep beverages cold?

Thanks to our triple insulation, our bottles keep beverages cold for up to 36 hours.

How often should I clean my water bottle?

We suggest cleaning both the bottle and lid daily to prevent mold and germs.

What's the best way to clean my water bottle?

Our bottles are dishwasher safe, but you can also hand-wash them with warm, soapy water. Please avoid using harsh chemicals or bleach.

Can I put my water bottle in the freezer?

We do not recommend placing bottles in the freezer, as this may damage the insulation or cause the bottle to warp. It also has no effect on the internal water temperature in insulated stainless steel bottles. Instead, try adding ice to make your water colder.

Do you recommend using hot liquids with your water bottles?

We advise against using hot liquids, as our patented Duo Lid includes both a chug and a straw option, Using a straw is not ideal for hot drinks.

Does my bottle fit in a cup holder?

Our bottles do not fit in cup holders but are designed to fit comfortably in our bags.

Do you offer international shipping?

Currently, we only ship within the United States. We are working on expanding our shipping options in the future.

What is your return policy for water bottles?

We offer a 30-day return policy for unused bottles in their original packaging. For more details, please see our Returns page.

Are your water bottles recyclable?

Yes, our bottles are made from recyclable materials. Please check local recycling guidelines to confirm how to recycle your bottle.

What is your warranty for water bottles?

We offer a one-year warranty covering manufacturing defects. Please see our Warranty page for full details on coverage and how to make a claim.

How are your bottles environmentally friendly?

Our bottles are designed for reuse, reducing single-use plastic waste.